hibajee Terms and Conditions

Definitions and Introduction

In this document, "hibajee", "platform", "site", or "we" refers to the hibajee online gaming and betting platform, operated under the domain hibajeeapk.cam. "User", "member", or "you" refers to any person who is registered on this platform or intending to register.

"Services" includes all types of online casino, sports betting, live gaming, and related financial transaction activities provided through hibajee. "Account" means each member's personal registered profile through which the services can be accessed.

"Wagering requirement" refers to the obligation to place a specified amount in bets before bonus funds can be withdrawn. These definitions apply throughout the entire document.

Eligibility and Registration

2.1 Age Limit and Eligibility Requirements

To register on the hibajee platform and use its services, you must be at least 21 years of age. This age limit, set for adults, is strictly enforced. Operating an account on behalf of a minor is strictly prohibited.

• You must be 21 years of age or older.
• All information provided at the time of registration must be accurate, complete, and your own.
• Each individual may open only one account.
• hibajee may request documents for identity verification at any time.

2.2 Registration Process

At the time of registration, you must provide your correct name, mobile number, date of birth, and password. If you register with false or misleading information, hibajee reserves the right to cancel the account. Your mobile number is confirmed through OTP verification.

Account Management

3.1 Account Security

It is your responsibility to keep your account login details completely confidential. Do not share your password with anyone, and always log out after using a public device. If you suspect unauthorized access to your account, notify hibajee support immediately.

3.2 Account Suspension or Closure

hibajee may temporarily suspend or permanently close an account in the following circumstances:

• If evidence of a breach of terms is found.
• If fraudulent or unusual activity is detected.
• If identity verification fails or false information is provided.
• If evidence is found that the same person is operating multiple accounts.
• If self-exclusion is active at the user's own request.

In the event of account closure, hibajee will make a fair decision regarding the return of any legitimate deposited funds; however, bonus funds in accounts closed due to breach of terms may be forfeited.

Deposits and Withdrawals

4.1 Deposit Terms

The minimum deposit amount at hibajee is ৳500 (five hundred taka), applicable to all payment methods. Currently accepted deposit methods are: bKash, Nagad, Rocket, Upay, and bank transfer (including BRAC Bank, Dutch-Bangla Bank, and other major commercial banks).

Deposits may only be made from a payment account registered in your own name. Depositing using a third party's account is prohibited and risks account seizure.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal processing generally takes 10 to 45 minutes. Identity verification must be completed before a withdrawal can be processed. Withdrawal methods are: bKash, Nagad, Rocket, Upay, and bank transfer.

• Before submitting a withdrawal request, confirm that any pending bonus wagering requirements on your account have been fulfilled.
• The withdrawal account and deposit account must be in the same person's name.
• hibajee may place a withdrawal on hold until additional verification is completed in the case of suspicious transactions.

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members are eligible for a 100% bonus on their first deposit, up to a maximum of ৳10,000. To withdraw this bonus, the bonus amount must be wagered 25 times. For example: on a ৳1,000 deposit receiving a ৳1,000 bonus, the total balance will be ৳2,000, and to withdraw the bonus, bets totalling ৳1,000 × 25 = ৳25,000 must be placed.

5.2 General Bonus Terms

• Each bonus has a specific validity period; unused bonuses are cancelled upon expiry.
• A bonus offer is applicable only once per member, per device, or per IP address.
• There may be a maximum bet limit during bonus wagering — this will be stated in the specific bonus terms.
• For some games, the contribution towards bonus wagering may not be 100%.
• hibajee reserves the right to change or withdraw any promotional offer.

Betting and Gaming Rules

6.1 Betting Rules

All bets on hibajee are processed in real time. A confirmed bet cannot be cancelled; however, if a bet becomes void due to a technical error, the staked amount will be refunded. Separate game-specific rules apply for sports betting and casino games.

6.2 Finality of Game Results

Casino game results are determined by impartial RNG (Random Number Generator) technology. If a software or connection failure occurs, the game state is saved on the server and resumes from that point upon reconnection. Sports betting scores and results are determined based on data from official data providers.

6.3 Erroneous Odds or Payouts

If incorrect odds or payouts are displayed due to a technical error, hibajee reserves the right to correct them. Bets placed at clearly incorrect odds may be cancelled, and the staked amount will be refunded in such cases.

Prohibited Activities

Participation in any of the following activities will result in immediate account closure, and associated deposited funds and winnings may be forfeited:

• Placing bets using computer software, bots, or automated methods.
• Attempting to obtain bonus benefits by opening multiple accounts.
• Deliberately exploiting any technical vulnerability of the platform.
• Participating in money laundering or illegal financial transactions.
• Operating an account using a third party's identity.
• Threatening or harassing other users.
• Attempting unauthorized access to servers or compromising site security.

Responsible Gaming

hibajee believes that gaming should be an entertainment activity. We actively encourage our members to practise responsible gaming. Deposit limits, session breaks, and self-exclusion features are available on the platform.

If you feel that gaming is having a negative impact on your life, please contact hibajee support. Once self-exclusion is active, you will not be able to log in to your account for the specified period. This feature is available to all members aged 21 and above.

Privacy and Data Protection

Details of how your personal information is collected, stored, and used are set out in our Privacy Policy. By agreeing to these terms and conditions, you are also accepting the Privacy Policy.

hibajee uses SSL encryption and modern security technology to protect members' personal and financial information. Your information is not sold to third parties. However, limited information may be provided to specific authorities when required by legal obligation or for fraud investigation.

Limitation of Liability

hibajee makes every effort to keep its services running without interruption. However, hibajee will not be liable in the following circumstances:

• If a game is interrupted due to internet disconnection or a problem with the user's device.
• If loss occurs due to an unexpected technical failure or a third-party software issue.
• For loss arising from the user's own negligence or breach of terms.
• Natural disasters or any other uncontrollable circumstances.

In any situation, hibajee's maximum liability is limited to the actual funds held in your account.

Dispute Resolution

11.1 Complaint Filing Process

If you have a dispute or complaint, first contact hibajee directly via 24/7 live chat or email. The support team provides assistance in both Bengali and English. When filing a complaint, clearly state your account number, transaction details, and a description of the issue.

Answers to frequently asked questions and solutions to common issues can be found in our FAQ section, which can often resolve problems before contacting support.

11.2 Resolution Timeframe

hibajee will review each valid complaint within a reasonable time and take the necessary action. In disputes relating to game results, server logs will be treated as the final evidence.

Changes to Terms

hibajee reserves the right to change, amend, or update these terms and conditions at any time. A notice will be published on the platform before changes take effect, and a message may be sent to the registered mobile number.

Continued use of the platform after any changes will be considered acceptance of the revised terms. If you do not agree to the new terms, you may request account closure and withdraw any legitimate deposited funds.

To learn more about hibajee and get an overview of our services, visit our About Us page.