hibajee's commitment to responsible gaming
hibajee believes that entertainment is meaningful only when enjoyed with awareness. On this page you will find out how to set your own limits, recognise signs of a problem, and get help when you need it.
Why responsible gaming matters
Casino and betting are primarily a form of entertainment — not a guaranteed way to earn money. Every game at hibajee runs on a fully RNG (Random Number Generator) basis, so no one can know the outcome in advance. Responsible gaming means setting a budget before you play, accepting losses, and not letting gaming take priority over other responsibilities in life.
The full terms of using hibajee's services are set out in detail on our Terms and Conditions page — it is worth reading before you play. It contains clear information on age restrictions, account usage rules, and player rights.
Age is extremely important to hibajee. No person under the age of 21 may register or participate in any game on this platform. Age is verified when opening an account, and identity documents may be requested if any doubt arises.
Healthy gaming checklist
hibajee's protection tools
hibajee provides several practical tools to help you stay in control of your gaming. To activate or change any of them, contact our 24/7 live chat support directly.
Deposit limit
Set a maximum deposit amount per day, week, or month. Once the limit is reached, the system will automatically stop accepting further deposits.
Session time limit
Decide in advance how long you will play in one sitting. When the set time is up, your account will end the session automatically.
Account break
If you want to take a break for a while, temporarily close your account for a set period — from 24 hours up to several weeks.
Self-Exclusion
If you need a long-term break, apply for self-exclusion. During this period, no promotional messages will be sent and reactivating the account will not be easy.
Gaming history
View your complete betting and deposit history at any time. This is the most effective way to understand your own patterns.
Contact support
To activate or change any tool, contact hibajee's 24/7 live chat or email support — help is available in both Bengali and English.
Recognise the warning signs
It is not always easy to see when betting is becoming a problem. If any of the signs below apply to you, it is time to stop and seek support.
- You are placing larger bets to try to recover your losses
- You think about stopping but cannot bring yourself to do it
- You are hiding your gaming from family or friends
- You are using money from daily expenses or savings to bet
- You are finding it hard to focus on sleep, work, or studying
- Thoughts about betting will not leave your mind and you feel restless
- You are playing with borrowed money or money taken from others
Keep in mind
Taking part in gaming is entirely a personal choice. But that choice can also affect your family and those close to you. Asking for help at the right time is not a weakness — it is the sensible thing to do.
You will find detailed answers to questions about self-exclusion and setting limits on the hibajee FAQ page.
Ways to get support
You do not have to face a problem alone. Alongside hibajee's support team, your family and professional counsellors are always there for you.
hibajee live chat
Any time of day — 24 hours a day, 7 days a week — chat with our support team in Bengali via live chat. You can also apply for limit-setting or self-exclusion right here.
Email support
If you are not comfortable discussing a sensitive matter in chat, contact us by email. hibajee's support team responds in both Bengali and English. Email address: [email protected]
Family and close ones
Talking openly with a trusted family member or friend is often the most effective first step. Their support makes recovery much easier.
Professional counselling
Seeing a psychologist or counsellor is nothing to be ashamed of. Mental health services are available at various government and private hospitals across Bangladesh.
hibajee's commitment
hibajee is not just an entertainment platform — it is committed to creating a responsible environment. We want every member to play safely, make informed decisions, and get help quickly if a problem arises. Towards this goal, hibajee continuously improves its safety framework.
Protecting minors
The minimum age to join hibajee is 21. Identity documents may be checked not only at registration but at any stage of an account review. If someone registers with false information, their account and deposited funds may be forfeited.
If there is anyone under 18 in your household who uses your device, enable parental controls on the device and keep your login details secure. Preventing children or minors from accessing a hibajee account is also the responsibility of parents and guardians.
To learn more about hibajee, visit our About Us page — it covers hibajee's mission and values.
What parents and guardians should do
- Keep a password or biometric lock on your device
- Enable parental filters and content restrictions in your browser
- Do not share your hibajee account login details
- Talk openly with your children about the risks of online betting
- If you have concerns, let hibajee support know and they will help